This Privacy Policy describes how Eollia Limited Company (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit our website [www.jazzinmacao.com] (the “Site”).
Information Collection and Use
We may collect personal information you provide directly when you use our Site. This information may include your name, email address, mailing address, phone number, and any other information you choose to provide.
We use the information we collect to communicate with you, process your requests, provide services, and improve our Site.
Log Data
Like many site operators, we collect information your browser sends whenever you visit our Site. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
We use “cookies” to collect information and improve our Site.
Data Security
We value the security of your personal information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please email us at [contact@jazzinmacao.com].
This Privacy Policy was last updated on March 6, 2024.
More detailed information about Privacy Policy
Privacy Policy applied for the ticketing process
Introduction
This policy sets out how we collect, process, and hold your data if you visit our event ticket shop or otherwise provide personal data to us. We are EOLLIA LIMITED of Unit 304-7, 3/F. Laford Centre Cheung Sha Wan 000000 Hong Kong. We are the data controller of your data.
This policy affects your legal rights and obligations, so please read it carefully. If you have any questions, please get in touch with us at contact@jazzinmacao.com.
Personal data we collect
We collect, process, store, and use personal data when you book a ticket and buy any of our associated products and services to an event, including your name, address, email address, and payment information. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data per this policy.
All personal data you provide must be valid, complete, and accurate. If you supply us with inaccurate or false data, and we suspect or identify fraud, we will record this.
You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data we automatically collect section of this policy and marketing communications by the Marketing Communications section of this policy.
When you contact us by email or post, we may keep a record of the correspondence and record any telephone call we have with you.
Data we automatically collect
When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) technical information about your device, such as type of device, web browser, or operating system; (c) your preferences and settings, such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies by the Cookie section of this policy, and we use the information we gather on an anonymous basis to improve our event ticket shop, our events, the products and services we provide, and for analytical and research purposes.
We also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you and provide us with anonymous information about our users’ behavior. Again, this takes place through cookies in the Cookie section of this policy.
Marketing Communications
Our legitimate interests must use your data to send you marketing communications, including newsletters, blog posts, surveys, and information about new events.
You can choose to no longer receive marketing communications by contacting us at contact@jazzinmacao.com or clicking unsubscribe from a marketing email. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall, therefore, retain your data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.
Lawful processing of your data
We will use your data to comply with our contractual obligation to supply you with your tickets to an event and any associated products and services, including to contact you with any information relating to the event or your purchases, to deliver the event and your purchases to you by any requests you make and that we agree to, and to deal with any questions, comments or complaints you have about the event or your purchases.
We may also use your data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example, anti-money laundering), for audit purposes, and to contact you about changes to this policy.
Who do we share your data with?
We may share your data with any service providers, sub-contractors, and agents we may appoint to perform functions on our behalf and by our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors, and lawyers.
Under certain circumstances, we may have to disclose your data under applicable laws and regulations, for example, as part of anti-money laundering processes or to protect a third party’s rights, property, or safety.
We may also share your data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
Where we hold and process your data
Some or all of your data may be stored or transferred outside of the UK and the European Union (the EU) for any reason, including, for example, if our email server is located in a country outside the UK or EU or if any of our service providers or their servers are based outside of the UK or EU. We shall only transfer your data to organizations that have provided adequate safeguards regarding your data.
Cookies
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to your computer’s hard drive. The cookie identifies your browser but will not let a website know your name and address. Websites then use these files to determine when users revisit that website.
Our event ticket shop uses cookies so that we can recognize you when you return and personalize your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings to notify you when you have received a cookie or refuse to accept cookies. Please note that our event ticket shop may not operate efficiently if you refuse to accept cookies.
We also use Google Analytics to monitor how the event ticket shop is used. Google Analytics collects information anonymously and generates reports detailing the number of visits to the event ticket shop, where visitors generally come from, how long they stay there, and which pages they visit. Google Analytics places several persistent cookies on your computer’s hard drive. If you disagree, you can turn off persistent cookies in your browser. This will prevent Google Analytics from logging your visits.
Security
We shall process your data to ensure appropriate security of the personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage, using appropriate technical or organizational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.
Where we have given or chosen a password, you are responsible for keeping this password confidential.
However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your data, we do not promise that your data will always remain completely secure.
Your rights
You have the right to obtain a copy of the personal data that we hold for you and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right to request that we delete your data anytime. To exercise these or any other rights under applicable laws, please contact us at contact@jazzinmacao.com.
Please note that we reserve the right to charge an administrative fee if your request is unfounded or excessive.
Suppose you have any complaints about this policy or our processing of your data. In that case, you should contact the UK supervisory authority, the Information Commissioner, see www.ico.org.uk.
Our event ticket shop may contain links to other sites of interest. Once you have used these links to leave our event ticket shop, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this policy. You should exercise caution and look at the privacy policy applicable to the site in question.
Retention
If you register with us, we shall retain your data until you close your account.
If you receive marketing communications from us, we shall retain your data until you opt out of receiving such communications.
Suppose you have otherwise booked a ticket or associated products and services with us or contacted us with a question or comment. In that case, we shall retain your data for six months following such contact to respond to any further queries you might have.
General
Suppose a court of competent jurisdiction holds any provision of this policy as invalid or unenforceable. In that case, such provision shall be construed, as nearly as possible, to reflect the parties’ intentions, and all other provisions shall remain in full force and effect.
This policy shall be governed by and construed by the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.
We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy to be aware of any changes. If you continue to use our event ticket shop after we state the changes will take effect, you will have accepted the changes.